How to complain about a Police Officer, Special Constable, PCSO and/or Constabulary Staff

If you wish to make a complaint about the conduct or behaviour of a police officer, a police community support officer, a member of police staff or a special constable, then you can do so by:-

• Website – complete the online form - How to complain about the police | Cumbria Police
• write to us at:
  • Complaint Resolution Team
    Office of the Police, Fire and Crime Commissioner
    Carleton Hall
    Penrith
    Cumbria
    CA10 2AU
• call 101
• visit your local police station

The Police Complaints system is overseen by the Independent Office for Police Conduct and governed by the Police Reform Act 2002. You can visit the IOPC website for further information. Alternatively you can contact them as follows:

Independent Office for Police Conduct
PO Box 473
Sale
M33 0BW
(Telephone: 0300 020 0096 (press 2 at prompt)

Website – complaint form -Submit a complaint | Independent Office for Police Conduct (IOPC)

If you make your complaint to the IOPC they will consider the issues that you raise and depending on the nature of the issues they will direct the complaint to the relevant force or WEOPFCC for them to deal with.